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Lumen help
Lumen® Control Center places the power to control and configure your organization's technology, services, and costs in your hands.
Need access to Control Center? Contact us for help
Welcome to Control Center—your hub for managing Lumen services. From tracking orders and configuring services to monitoring performance and tickets, Control Center helps keep your technology at your fingertips.
Let's help get you set up:
Additional things to help you get started:
Note: Help is always available: click the icon next to the page title or click the Help link in the upper-right corner.
Use Control Center to view your current and past invoices. You can also set the invoice-delivery method for your organization (by account) and enroll in paperless billing:
Make one-time or recurring payments for your Lumen services using Control Center. View scheduled payments and a history of payments posted for your organization:
Create and manage billing-related requests to Lumen, such as requests for credits, adjustments, address changes, or billing name changes:
From Control Center, you can access Bill Analyst to view summary or detail reports to track and analyze your telecom spending data. With your billing data, you can view standard reports or create custom reports to:
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