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Deleting a pending billing report order in Bill Analyst

If you've placed an order for a summary or detail billing report or for a billing statement and no longer need it, you can delete the order from your list of pending orders in Bill Analyst. You can also make changes to the order before a one-time order is complete or to change future reports for a recurring order.

To delete a pending billing report order:

  1. Click Billing, then click Bill Analyst. 
Bill Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.

    Control Center opens Bill Analyst on a new tab.
Bill Analyst (showing Home tab)
  1. Click the Orders tab.
Orders (showing Completed Orders tab)
  1. Click the Pending Orders tab.

    Bill Analyst lists the pending orders. By default, Bill Analyst lists pending summary reports. Use the Report Type filter to view other pending reports or statements. For example, to view pending orders for statements, select All Statements from the Report Type list.
Orders (showing Pending Orders tab)
  1. Select the checkbox next to the order(s) you want to delete, then click Remove Orders.