If you're experiencing a problem with your service, you can create a repair ticket to get it working correctly. For many products, you can also run diagnostic testing for the service to help you troubleshoot the issue. If you're having a problem with a security service, create a security repair ticket. If you're having trouble with Control Center, you can also create a portal support ticket to get help from our portal experts.
To create a repair ticket:
Note: By default, you'll be listed as the primary contact using the information in your Control Center profile. You can edit your contact information or select an alternate contact from the Primary Contact list.
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