How can we help you?

How can we help you?

Connect with the Sales team

• View and compare product information

• See our pricing plans

• Explore service requirements

Get tech support

• Report a service issue

• Manage your repair ticket 

• Get planned network maintenance status

• Find billable Field Tech Services

Engage with portal support

• Reset your current password

• Get help with sign‑in issues

• Get assistance with navigation and user administration

• Explore the Lumen portal

Get billing answers

• Request an invoice

• Access your tax information

• Change your billing name or address

• Get help with billing analyst reporting tools

Explore Partnership Programs

• Get channel/partner support for your relationships with Lumen

• Explore becoming a new partner

• Read the channel partners FAQ

Find a Lumen location

Find Lumen offices around the world