^*Positive Business Outcome Program available for a limited time to qualifying customers purchasing eligible new services with a 36‑month term agreement. Service credits will be issued in the amount of the Monthly Recurring Charges (MRC) for a single month associated with the eligible installed service. Taxes, fees, surcharges, non‑recurring charges, and/or usage charges are not included. Customer is eligible for MRC credits issued over the term of the agreement if the eligible installed service does not improve customer’s business in a measurable way, subject to certain time frames as defined in the Program terms. Customer must contact Customer Service and provide a written request with sufficient detail to identify the business outcome measurement(s). If customer terminates or downgrades service early, customer will pay early termination fees as set forth in customer’s agreement plus an amount equal to any service credits received under this program. Service and offer may not be available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Offer may not be combined with other offers. Additional restrictions, terms and conditions apply.

¹IDC, The Business Value of Lumen IP Solutions, March 2024.