On and Off the Field: Reimagining Customer Experiences
Explore top customer experience strategies
Technology is rapidly progressing, and that means higher customer expectations. In this webinar, you’ll hear about what it takes to improve customer satisfaction year over year, challenges that entertainment and other organizations face when the future arrives every day, and why it’s important for companies to be part of the solution.
What to expect:
What is the role of technology in the customer experience, and what are the measurements of success?
What are some emerging technology tools that the Tampa Bay Buccaneers are using for their in‑stadium experiences?
How is Lumen supporting those demands?
How do new approaches translate beyond the football field to other industries?
Speakers:
Dr. Charles Harris, VP of IT for the Tampa Bay Buccaneers
Ryan Asdourian, Executive VP and CMO at Lumen
Explore top customer experience strategies
Technology is rapidly progressing, and that means higher customer expectations. In this webinar, you’ll hear about what it takes to improve customer satisfaction year over year, challenges that entertainment and other organizations face when the future arrives every day, and why it’s important for companies to be part of the solution.
What to expect:
What is the role of technology in the customer experience, and what are the measurements of success?
What are some emerging technology tools that the Tampa Bay Buccaneers are using for their in‑stadium experiences?
How is Lumen supporting those demands?
How do new approaches translate beyond the football field to other industries?
Speakers:
Dr. Charles Harris, VP of IT for the Tampa Bay Buccaneers
