Billing questions
Billing questions
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Enterprise & Wholesale
For activations, billing or repair inquiries in North America call: 877‑453‑8353
North America
For support information please reference the Lumen customer handbook
Billing
Legacy CenturyLink
8‑digit (LATIS) billing account numbers
800‑860‑1020 or care.inquiry@lumen.com
9‑digit (Ensemble) billing account numbers
13‑ to 15‑digit (CRIS) billing account numbers
National Wholesale accounts
Legacy Level 3
877‑453‑8353 option 2, then 1
Not all products and services are available in all regions and countries; please contact a representative near you for details.
Legacy CenturyLink
8‑digit (LATIS) billing account numbers
800‑860‑1020 or care.inquiry@lumen.com
9‑digit (Ensemble) billing account numbers
13‑ to 15‑digit (CRIS) billing account numbers
National Wholesale accounts
Legacy Level 3
877‑453‑8353 option 2, then 1