Use the homepage widgets to view orders and tickets by service location, access the pages you visit most, view information about upcoming network maintenance, etc.
- Billing widget—shows the total amount due for your accounts; click PAY (or QUICK PAY) to make a payment.
- Billing Requests widget—shows the total number of billing requests in Open, Active, or Closed status for your organization; click the totals to view the billing requests in that status.
- Contacts widget—access contact information for your account team. If account team information isn't available, Control Center shows contact information for Portal Support.
- Frequently Visited widget—view and access the portal pages you use most often.
- Learn widget—access additional information for Control Center (such as release notes), Lumen handbooks, delivery support guides, Edge support, and more.
- Lumen News widget—view the latest news for Lumen.
- Manage Services widget—search for services, quickly access a list of all services, view a filtered list of services for a specific product, and access tools to manage services such as Lumen® Edge Bare Metal and Lumen® Network Storage. Based on your permissions, you can also access Voice Complete Feature Manager and tools to manage Lumen® VoIP Enhanced Local and Lumen® Local Inbound services.
- Network Visibility widget—view a quick status of your network's performance; click the key performance indicators to view more details on the Network Visibility dashboard.
- Notifications widget—shows alerts triggered based on your notification settings as well as Lumen notifications (such as release announcements); click the notification to view its details.
- Order Status widget—shows the total number of open install, change, and disconnect orders for your organization (including child orders); click the totals to view summary and status information for each type of order.
- Scheduled Maintenance widget—view network maintenance affecting your services for the coming month; click to view more information about the event(s).
- Tickets widget—shows open tickets and potential tickets (areas where we've detected a potential problem on your network) for your services; click the totals to view summary information for the tickets; click Create Ticket to create a new ticket.
- What's New at Lumen widget—learn about new products and additional services.