X

Lumen help

Adding a speed dial contact

You can use Receptionist Console to assign contacts to your speed dial directory, so you can quickly dial them using a one‑ or two‑digit code. If you no longer need a contact in your speed dial directory, you can delete the contact.

To add a speed dial contact:

  1. From the Contacts pane, click the Speed Dial tab.
Contacts pane (showing Speed Dial tab)
  1. From the right side of the directory’s management bar, click edit (the pencil icon).
contacts pane speed dial modify speed dial contacts
  1. In the Edit Speed Dials window, click + Add.
  1. To assign a speed dial code for the contact, from the Code column, select a one‑ or two‑digit code from the Code list.
  1. In the Phone Number field, type the contact’s phone number.
  1. In the Description field, type the contact’s name or description, then press enter on your keyboard.

    The contact is now listed in your speed dial directory and you can use the speed dial code to dial the contact.
  1. To close the Edit Speed Dials window, click the x in the upper‑right corner of the window.