Lumen help

Accessing Receptionist Console for the first time

To access Receptionist Console for the first time:

  1. From the top menu in the VoIP portal, click the Receptionist PC Console link.
receptionist console sign in screen with credentials
  1. To sign in, use your VoIP portal credentials. Remember, the user ID and password are case sensitive.
  1. To stay signed in to the Receptionist Console, select the Stay Signed In checkbox.
  1. To bookmark the Receptionist Console URL, click the Bookmark this Page link, then Ctrl + D.
  1. Click Sign In.
receptionist console main page first sign in