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Creating a request for a badge holder report

If you purchased a colocation service from Lumen, you can manage data center badge access using Control Center. You can request a report to review who in your organization has a badge, and their status (disabled or not), department, supervisor, and contact information. After you creating the report request, you can track its status online. Once the report is ready, you can download it from Control Center.

To create a request for a badge holder report:

  1. Click Support, then click Colocation Requests.

    Control Center shows open and recently closed colocation and field-tech requests for your organization.

 

Colocation Requests
  1. Click New Request, then click Access Request.
Colocation request; access request, select region and request type
  1. Use the Region list to select where you want to request a report for, then select Badge Holder Report from the Request Type list
Access request; badge holder report information form
  1. Fill in the form giving as much information as possible: choose the date range for the report, provide location information for the data center, select your customer number and billing account number from the lists, and verify your contact information. (You can also add an attachment and additional instructions if needed.)
  1. When you’re done, click Submit.

    Control Center submits your request and gives you a request ID so you can track the status of your request. When the report is ready, you can download it from Control Center.