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Viewing the status of a reserved toll-free number

After you reserve a toll-free number, you can check the status of your reservation. From there, you can cancel a reservation or determine which number(s) you'd like to order. However, you can only hold a reserved toll-free number for a limited amount of time (shown in the Expiration Date column). If you don't order or cancel the number by the expiration date, Control Center returns it to the pool of available numbers.

To view the status of a reserved toll-free number:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Network, Security, and Communications box, click Toll Free.

    Control Center shows all Toll Free services on the enterprise ID.
  1. Search for the service you want to work with. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the toll-free service you selected.
Service Details for toll free service
  1. Click the Reservation Status tab.

    Control Center shows the toll‑free numbers you've reserved along with the status of each reservation (Pending, Failed, Partial, Reserved, Canceled, Expired, or Ordered), date the number was reserved, and date the reservation will expire. If you have a lot of reserved numbers, you can filter the list by clearing (or selecting) the status(es) for reservations you want to view.