Retrieving and downloading a use report order
You can retrieve the use summary reports or detail reports you've ordered in Usage Analyst and then download them. As needed, you can also edit a pending order or delete an order for a report you no longer need.
Note: Be sure to download reports as they become available and remove them so you don't exceed your maximum storage limit.
To retrieve and download an order:
- Click Monitoring, click Voice Reports, then click Usage Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)
- Click the Orders tab.
Usage Analyst shows completed orders for use reports for your organization. Above the list of completed orders, Usage Analyst shows the amount of storage your orgainzation is currently using.
- From the list of reports that are ready to download, select the one you want to download (if your report is ready, it has the Ready to Download icon next to it.).
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