Lumen help

Requesting a customer service record for a phone number

To request a customer service record for a phone number:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
ELS& LI Management (showing Reports tab and LNP Status Report subtab)
ELS & LI Management (showing Reports tab and Customer Service Records subtab)