Switching between enterprise IDs
If your Control Center username is assigned to more than one enterprise ID, you can switch from one enterprise to another to work with different Lumen accounts or services without having to sign out and sign in again. You can also set the default enterprise ID you want to view when you first sign in to Control Center and assign custom names to the enterprise IDs you work with.
To switch between enterprise IDs:
- Click the enterprise ID in the upper‑right corner, then click the row for the enterprise ID you want to switch to.
Control Center changes the enterprise ID you're viewing. Usually, Control Center shows the homepage for the enterprise ID you selected. Occasionally, you will see the same page you were on, but changed for the enterprise ID you selected.
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- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
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