Lumen® Internet On‑Demand

Provision high‑performance dedicated internet access for your enterprise in minutes—pay by the hour for the bandwidth you need, when you need it.

Shop on‑demand, enterprise‑grade internet up to 10 Gbps

Shop on‑demand, enterprise‑grade internet up to 10 Gbps

Overview

Lumen Internet On‑Demand provides your business with dynamic, simple dedicated internet on one of the most secure and connected networks—provisioned in minutes with no lengthy term contracts.*

  • Secure dedicated internet connectivity to the global Lumen Network
  • Dynamic connectivity from 50 Mbps to 10 Gbps, upgrade bandwidth in minutes via NaaS Manager
  • 6,500+ interconnects to help you reach more locations worldwide with fewer hops1



By: Lumen Technologies


Management Software: NaaS Manager, Lumen® Control Center


Delivery Methods: On Demand

Screenshot of product dashboard
Specifications
  • Internet backbone with over 450 Tbps of total global IP ingress and egress capacity
  • Supports IPv4
  • Static routing and BGP routing
  • Default WAN IP Block: /30
  • Up to /28 LAN Peering IP block
  • Bandwidth options from 50 Mbps to 10 Gbps
  • Available in most major U.S. markets

On‑demand Service Management

Lumen NaaS Manager allows you to activate Internet On‑Demand Service in real‑time and deprovision as needed, all without lengthy term contracts or early termination charges.*


Access critical site‑ and circuit‑specific performance metrics for bandwidth utilization with Lumen Control Center. Performance backed by service level agreements (SLAs) and threshold alert email support. You can also view invoices, check the status of an order and more.  

Lumen® NaaS Port

The Lumen NaaS Port provides seamless connectivity to on‑demand network services, including Internet and Ethernet. The NaaS Port provides a physical gateway to the robust Lumen network infrastructure, allowing you to access, manage or disconnect public and private connections in minutes leveraging our network automation. The flexibility that the port provides allows you to meet network needs while minimizing cost with dynamic bandwidth—only pay by the hour for the bandwidth you need. With port speeds of 1 Gbps – 10 Gbps, a pay‑per‑use model and robust security, you can gain unharnessed network flexibility for the digital age.

Add‑on Features

Lumen Defender℠ powered by Black Lotus Labs®

Lumen Defender is your shield against internet‑based threats. Add a new layer of defense to protect your infrastructure.


Lumen Defender strengthens your security by intercepting threats at the network edge and provides detailed threat insights and customizable precision, helping to ensure exceptional operational efficiency without unnecessary complexity.

Lumen® DDoS Essentials

Engage automated, multi‑layered protection against common volumetric network attacks without breaking the bank.


Designed to reduce risk by protecting businesses against the most common DDoS attacks—regardless of size with automated protection backed by Black Lotus Labs—DDoS Essentials helps keep your network safe and secure. This exclusive service for Lumen Internet On‑Demand customers offers quick and simple implementation, allowing you to easily secure your network and minimize overall management costs.

Pricing and Features

Rates are billed upon service activation and are invoiced on an hourly basis for your requested bandwidth.


Available to enterprise customers only. Subject to credit approval.

100 Mbps

Starting at


$0.46

per hour**

100 Mbps

Starting at


$0.46

per hour**

1 Gbps

Starting at


$1.08

per hour**

1 Gbps

Starting at


$1.08

per hour**

10 Gbps

Starting at


$4.36

per hour**

10 Gbps

Starting at


$4.36

per hour**

On‑Demand Backup – 1 Mbps

Starting at


$0.10

per hour**

On‑Demand Backup – 1 Mbps

Starting at


$0.10

per hour**

Best for

Small businesses (1–20 employees)


Lighter web applications

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Medium to large businesses


Full‑fidelity web applications, such as geo/mapping, video and graphic design

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Large businesses with concurrent users running data‑intensive applications, such as video conferencing and streaming


On‑premise or cloud web applications with high traffic volumes

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Operational redundancy with internet connection

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Availability

United States

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United States

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United States

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United States

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IPv4

Symmetrical speed options

50 Mbps ‑ 10 Gbps

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50 Mbps ‑ 10 Gbps

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50 Mbps ‑ 10 Gbps

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50 Mbps ‑ 10 Gbps

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99.99% service availability (SLA)

24/7 network monitoring and mitigation for Lumen AS3356 Network 

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The Lumen AS3356 network is the #1 peered network in the world.1 It is monitored and protected by dedicated global threat intelligence team.

24/7 chat support

Lumen® Control Center 

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Use for on-demand service management.

Detailed network visibility 

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View circuit performance and bandwidth utilization.

Consumption-based billing model 

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View circuit performance and bandwidth utilization.

Optional add‑ons

*Lumen Network On‑Demand Service requires access to a NaaS‑enabled port subject to eligibility requirements and subject to separate minimum term agreement and associated early termination charges.


**Lumen Network On‑Demand Service requires access to a NaaS‑enabled port subject to eligibility requirements and subject to separate minimum term agreement and associated early termination charges. Listed rates are fixed hourly, per connection, stated in $USD, available to eligible U.S. business customers, and excludes taxes and fees. Lumen will determine whether an existing port meets the eligibility requirements for Network On‑Demand Services. An existing UNI port is not required for cloud‑to‑cloud connectivity. Service not available everywhere. Lumen may change, cancel or substitute offers and services, or vary them by service area at its sole discretion and without notice. Credit approval required. In limited instances, Lumen may require a deposit as a condition of providing Service. Additional restrictions, terms and conditions apply. Listed bandwidth is not guaranteed and may vary due to several factors, including but not limited to, Customer location, equipment type and access type.

Support and Service Options

There are multiple ways to access support for Lumen Internet On‑Demand Services. Our Customer Care team is available and ready to assist 24/7.

Questions about your order:

Chat with an expert

 

Billing, customer service and product-related questions:

Chat or call 844-434-0323

 

Repair issues (after activation):

Create ticket or call 877-453-8353 (option 1, then 2, then 1)

Questions about your order:

Chat with an expert

 

Billing, customer service and product-related questions:

Chat or call 844-434-0323

 

Repair issues (after activation):

Create ticket or call 877-453-8353 (option 1, then 2, then 1)

1The Center for Applied Internet Data Analysis (CAIDA), AS Rank, February 2024.