VOICE COMPLETE

Centralized voice services that minimize costs

Simplify enterprise communications with integrated voice and SIP trunking solutions.

VOICE COMPLETE

Centralized voice services that minimize costs

Simplify enterprise communications with integrated voice and SIP trunking solutions.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution that enables you to use cloud‑ready SIP services and APIs to maximize performance, enhance reliability and simplify management without having to replace TDM technology. Awarded the 2023 Frost & Sullivan Competitive Strategy Leadership Award for North American VoIP and SIP Trunking.

The intelligent path to a simple conversation

Lumen® Voice Complete® is a comprehensive, global solution that enables you to use cloud‑ready SIP services and APIs to maximize performance, enhance reliability and simplify management without having to replace TDM technology. Awarded the 2023 Frost & Sullivan Competitive Strategy Leadership Award for North American VoIP and SIP Trunking.

Woman in a white shirt sitting down while talking on her headset
Woman in a white shirt sitting down while talking on her headset PlayButton

Learn how Lumen® Voice Complete® works with your existing equipment to optimize communications (3:13)

Why Lumen?

Man in a blue shirt sitting at a desk while talking to another person sitting across from them

Save time and money

Centralize voice traffic and share idle call capacity across your organization with a customized plan to help stretch your budget further. Drive operational efficiency with built‑in failover protection to minimize disruptions.

Save time and money

Centralize voice traffic and share idle call capacity across your organization with a customized plan to help stretch your budget further. Drive operational efficiency with built‑in failover protection to minimize disruptions.

Woman in a tan suit jacket standing next to a desktop monitor while talking to two other people sitting down at a desk

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive solution managed by a single vendor, offering unified pricing, SLAs and invoicing.

Simplify vendor and technology management

Streamline enterprise communications with a comprehensive solution managed by a single vendor, offering unified pricing, SLAs and invoicing.

Pricing

Pricing

Lumen® Voice Complete®

Estimated starting at


$14

per concurrent call path, per month*
12‑month term required

Lumen® Voice Complete®

Estimated starting at


$14

per concurrent call path, per month*
12‑month term required

Cloud-ready flexible SIP trunking


Advanced 911 features


IP or TDM PBX direct connections to PSTN


Calling capacity

  • Telephone numbers
  • Local
  • Long distance/national
  • Toll free/freephone
  • Emergency services
  • International

Built-in network diversity levels and configuration


Access options

UC&C options

Cisco and Microsoft certified

Signaling

SIP and TDM equipment supported

APIs

OAuth 2.0 and Base64 encoding in the authorization header


Swagger/OpenAPI specification 3.0 with downloadable files


Synchronous and asynchronous response


Webhook/call backs


Test environment functionality


Microservices


VC 911 address change


*Listed rates are available to qualifying business customers purchasing service for an eligible U.S. location or limited international location. Requires a minimum term commitment and minimum purchase as listed. Monthly rates include listed features and exclude applicable monthly usage, optional add-on products and services, taxes and fees, which are all additional charges. Early termination fees will apply as set forth in customer’s service agreement. Customer must remain in good standing and monthly rate may terminate if customer changes account in any manner including, but not limited to, their service location. Services not available everywhere. Lumen may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. Credit approval and deposit may be required. Additional restrictions, terms and conditions apply.

Resources

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

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800‑871‑9244