NEXT‑GENERATION 9‑1‑1

Innovative solutions for emergency communications

Take command of emergency call services with the high‑performance platform designed for public safety continuity.

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NEXT‑GENERATION 9‑1‑1

Innovative solutions for emergency communications

Take command of emergency call services with the high‑performance platform designed for public safety continuity.

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Digital‑ready solutions for modern safety services

With Lumen® Next‑Generation 9‑1‑1, you can seamlessly move emergency communications to the cloud without investing in new hardware and keep your legacy systems intact during the switch. The exclusive dashboard makes it easy to view system performance metrics in near real time.

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Digital‑ready solutions for modern safety services

With Lumen® Next‑Generation 9‑1‑1, you can seamlessly move emergency communications to the cloud without investing in new hardware and keep your legacy systems intact during the switch. The exclusive dashboard makes it easy to view system performance metrics in near real time.

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Why Lumen?

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Flexible bandwidth for emergency response

Overcome bandwidth limitations and deploy services quickly with a hybrid SD‑WAN infrastructure that supports diverse and redundant MPLS/IP VPN connections.

Flexible bandwidth for emergency response

Overcome bandwidth limitations and deploy services quickly with a hybrid SD‑WAN infrastructure that supports diverse and redundant MPLS/IP VPN connections.

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Precise information and situational awareness

Find out where mobile callers are located with geolocation and empower first responders with vital details from multiple sources, including social media.

Precise information and situational awareness

Find out where mobile callers are located with geolocation and empower first responders with vital details from multiple sources, including social media.

Features

Features

Next‑Generation 9‑1‑1

Custom pricing

CONTACT US

Next‑Generation 9‑1‑1

Custom pricing

NG9-1-1 Dashboard

  • Color-coded, graphical alarms 
  • Detection of network abnormalities 
  • Call quality measurements and i3 log analysis of call routing 
  • Self-service tools for ticketing, inventory and PSAP management Hosted, in-house or hybrid public safety access point (PSAP) management

9-1-1 NET


Emergency transport backup


Private switch/automatic location identification


Public safety customer premises equipment

  • Hosted, in-house or hybrid public safety access point (PSAP)
  • State-of-the-art networking, hardware, software, service and database maintenance

Lumen Managed Emergency Call Handling

Specialized customer premises equipment


NG9-1-1 call management apps


Support for legacy technology during migration

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Real-time remote monitoring, maintenance, upgrades and repairs


Data protection

Available with managed solution hosted over VPN

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

Questions? Let’s talk.

Contact our team to get the assistance and answers you’re looking for.

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800‑871‑9244

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800‑871‑9244

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