Accolade

Helping a health benefits solutions provider boost efficiency with SD‑WAN.

Accolade

Helping a health benefits solutions provider boost efficiency with SD‑WAN.

Wielding data with SD‑WAN

Accolade needed a cloud‑based network to manage high‑volume data flow. Lumen increased network speed and optimized routing for real‑time data to help Accolade deliver more efficient customer service.

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Wielding data with SD‑WAN

Accolade needed a cloud‑based network to manage high‑volume data flow. Lumen increased network speed and optimized routing for real‑time data to help Accolade deliver more efficient customer service.

Two women in white doctor's coats walking down a hallway while talking and holding charts

Challenges

  • Needed to support remote workforce
  • Required secure access to cloud‑based data and applications
  • Desired increased bandwidth to handle big data

Challenges

  • Needed to support remote workforce
  • Required secure access to cloud‑based data and applications
  • Desired increased bandwidth to handle big data

Solutions

  • Lumen® Dedicated Internet Access (DIA) to connect applications
  • Lumen® SD‑WAN with Versa Networks to optimize data routing
  • Lumen® Managed Solutions to monitor efficiency

Solutions

  • Lumen® Dedicated Internet Access (DIA) to connect applications
  • Lumen® SD‑WAN with Versa Networks to optimize data routing
  • Lumen® Managed Solutions to monitor efficiency

Results

  • Improved call quality
  • Increased customer satisfaction
  • 40% monthly cost reduction versus the previous solution

Results

  • Improved call quality
  • Increased customer satisfaction
  • 40% monthly cost reduction versus the previous solution

What works for Accolade

Lumen® Dedicated Internet Access

Fast, reliable applications and data connectivity.

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Lumen® Dedicated Internet Access

Fast, reliable applications and data connectivity.

Lumen® SD‑WAN with Versa Networks

One automated platform to coordinate workloads securely.

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Lumen® SD‑WAN with Versa Networks

One automated platform to coordinate workloads securely.

Lumen® Managed Services

Monitor network performance and traffic for optimization.

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Lumen® Managed Services

Monitor network performance and traffic for optimization.

Accolade personalized healthcare logo in black font

“The Lumen portal gives me a unique look at the WAN. It’s one pane of glass that lets me see it from the carrier’s perspective.”


— Erik Berta, Network Architect and Principal Cloud Engineer

Accolade

“The Lumen portal gives me a unique look at the WAN. It’s one pane of glass that lets me see it from the carrier’s perspective.”


— Erik Berta, Network Architect and Principal Cloud Engineer

Accolade

A pair of arms filling a beaker while a man in a white doctors coat sits behind and looks at a tablet

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