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Lumen help

Updating IP VPN On‑Demand service nickname

Using NaaS Manager, you can change the Lumen® IP VPN On‑Demand service nickname that displays on your invoice.

To update the service nickname:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service Managers box, click Network-as-a-Service (NaaS).
     

The NaaS Manager Overview lists connection options. 

NaaS Manager Overview tab
  1. Click the Services tab.
     

NaaS Manager shows a list of NaaS services. 

  1. Click the IP VPN tab.
     

NaaS Manager lists all your IP VPN On‑Demand connections with a status and brief summary for each connection (name, location, start/end date, and connection status).  

IP VPN On-Demand Service IP VPN tab
  1. Search for the connection you want to work with by doing one of the following:

    • Scroll through the connections on the screen. If you have more than 10 connections, use the arrows at the bottom of the list to view more connections. 

    • Search for the connection by typing search criteria in the Search field (e.g., connection name, service ID, etc.). NaaS Manager filters the list as you type.

    • Filter the list by clicking the icon, then using any of the filters that appear. You can filter by service ID, connection name, status, bandwidth,  VRF name, VRF description, submit date, or start date. As you use the filters, NaaS Manager filters the list of connections.   
  1. Click the  icon in the Actions column next to the service you want to update the nickname for, then click Update Nickname. 
  1. Type in the new Service Nickname, then click SAVE.

    NaaS Manager updates the service nickname on the Services tab and the new nickname displays on your next invoice.