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Lumen help

Removing a firewall rule for Fiber+ Internet

If you no longer need a firewall rule for a Lumen® Fiber+ Internet service, you can remove it using Control Center. You can also edit a firewall rule so you don't have to remove it and add a new one.

To remove a firewall rule for Fiber+ Internet:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Network, Security, and Communications box, click Fiber+ Internet.

    Control Center shows all Fiber+ Internet services on the enterprise ID.
  1. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the Fiber+ Internet service you selected.
Service Details (showing Fiber+ Internet service detail)
  1. From the Manage Settings list, select Firewall Rules.

    Control Center shows the firewall rules (if any) for the Fiber+ Internet service.
Manage Settings (showing Firewall Rules tab)
  1. On the row for the firewall rule you want to remove, click REMOVE RULE.

    Control Center removes the firewall rule.
  1. Repeat step 6 as needed to remove additonal rules. When you're done, click SAVE CHANGES.