Viewing the status of a Dedicated 8XX batch file

1. Locate the Dedicated 8XX batch files or specific file. You can use the batch file name (or other option like Ordering Method) to search/filter the order list. (The search field is case sensitive.) You can search for all of a batch file name or part of a batch file name with an asterisk (wildcard).
   
   The Dedicated 8XX batch files are identified by the Dedicated 8XX batch file name under the Parent Order ID / Batch filename column. For Dedicated 8XX batch:
   
   
   • The Order Type is always New/Install
   • The Service Type is always 8XX
   • The Ordering Method is always Dedicated Batch
     

The Dedicated 8XX batch DIR.LOG file is available in multiple locations (shown in above screenshots):

• Click Orders, click Manage Orders, click Batch. Click the Dedicated radio button.
  
  
• Click Order Status, then click Preliminary Order Status. Click the hyperlink for a Dedicated batch file name, then click the Files tab.

The Dedicated 8XX batch DIR.LOG is a text file that opens in Notepad or a text-file reader.

For Dedicated 8XX batch files, the DIR.LOG lists multiple types of messages, including errors and successfully processed confirmations.

Scroll to the bottom of the DIR.LOG file for the most recent files. To make the file easier to read, copy the text into a Word.