iBridge Cloud Technologies

Recovering lost time and increasing availability with network services

iBridge Cloud Technologies

Recovering lost time and increasing availability with network services

Improving network connectivity and customer experience

iBridge Cloud Technologies needed to provide secure, reliable and cost‑effective solutions for their clients, but connectivity issues were a major roadblock. Our tailored solutions helped offer the reliability and support they needed to overcome their challenges.

READ STORY

Current Lumen customer compensated for their endorsement.

Improving network connectivity and customer experience

iBridge Cloud Technologies needed to provide secure, reliable and cost‑effective solutions for their clients, but connectivity issues were a major roadblock. Our tailored solutions helped offer the reliability and support they needed to overcome their challenges.

Current Lumen customer compensated for their endorsement.

A businessperson wearing a blazer and glasses works on a desktop.
A businessperson wearing a blazer and glasses works on a desktop. PlayButton

iBridge improves operations and enhances client customer experience with Lumen (1:47)

Challenges

  • Lack of reliable connectivity caused constant outages
  • High latency and poor performance issues
  • High mean time to resolution led to poor customer experience


Challenges

  • Lack of reliable connectivity caused constant outages
  • High latency and poor performance issues
  • High mean time to resolution led to poor customer experience


Solutions

  • Lumen® Wavelength Solutions for secure, point‑to‑point connectivity

Solutions

  • Lumen® Wavelength Solutions for secure, point‑to‑point connectivity

Results

  • Improved customer experience with fewer outages
  • Less downtime with minimal maintenance windows

  • Greater bandwidth, lower latency and improved performance


Results

  • Improved customer experience with fewer outages
  • Less downtime with minimal maintenance windows

  • Greater bandwidth, lower latency and improved performance


What works for iBridge

Lumen® Wavelength Solutions

Leverage high capacity, low latency connectivity with the agility to maximize your digital infrastructure.

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Lumen® Wavelength Solutions

Leverage high capacity, low latency connectivity with the agility to maximize your digital infrastructure.

iBridge Cloud Technologies logo

“It comes down to four basic things: professionalism, quality, reliability and cost. And in all four of those areas, Lumen fits the bill.”


— Chuck Best, Chief Operating Officer

iBridge Cloud Technologies

Current Lumen customer compensated for their endorsement.

“It comes down to four basic things: professionalism, quality, reliability and cost. And in all four of those areas, Lumen fits the bill.”


— Chuck Best, Chief Operating Officer

iBridge Cloud Technologies

Current Lumen customer compensated for their endorsement.

Four businesspeople collaborate at a shared desk.

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